Campus 365 always encourages clients to use live chat in the case of any issues or problems, as it is beneficial for a number of reasons:
- Real-Time Assistance: Live chat provides immediate assistance, allowing you to get help and resolve your issues quickly. You can engage in a conversation with a support representative in real-time without having to wait for email responses or phone call queues
- Convenience and accessibility: Live chat is easily accessible through websites or dedicated chat platforms, making it a convenient option for users. You can reach out for support from anywhere with an internet connection, without the need for phone calls or physical visits
- Multitasking and Efficiency: Live chat allows you to multitask while seeking support. You can continue with your work or other activities while simultaneously engaging in a chat conversation. This flexibility saves time and enhances efficiency
- Clear and Precise Communication: Live chat enables direct and concise communication between you and the support agent. You can ask questions, provide specific details, and receive immediate responses, ensuring clear and precise communication of your issue or request
To do the live chat directly from the dashboard, navigate to the right-hand side bottom, where you will be able to see an option to do live chat.