The SuperAdmin can change the password for a user account if the user has forgotten the password and is not able to reset it.

At the top of your dashboard, click ERP Module > Human Resource > Employees to open the Employee Management page.

  1. Search for the user

  2. When you find the user, click on the view profile. Basic details of the user’s profile is displayed

  3. After the profile is displayed, you will be having two options to choose from in order to change the password

a. Click the Email Password Reset Link, and a link to reset the password will be sent to the user's email address 

b. You have the option of changing the password on your own and giving the new one to the user. The available Reset Password option could be used to accomplish this